Policies

Refund policy

Refunds/Exchanges/Damages

Earrings are final sale. We do not accept refunds or exchanges on any items. 

If your earrings arrive damaged, or break within one week of purchase we will replace them (depending on the style of earring) or refund you the price of the earrings. As tempting as it may be to bend your earrings to see the flexibility, PLEASE DON’T! They can become weak and break.

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Contact us via email at mamabearsclaycreations@yahoo.com regarding damaged items.

 

Shipping policy

Processing Time
Please allow 1-5 business days for order processing. 1-2 weeks for custom requests; based on component availability.
Lost Packages
Once a package ships, we are no longer responsible for lost or damaged packages. If your item is marked as delivered but you have not received it, please reach out to your local post office to inquire. 
Please note: shipping fees are non-refundable. 

If a package is being returned due to an incomplete address, please email us. In most cases we can reship immediately after reshipment fees have been paid.

Retail Locations

Big John's Wood Joint - Chepachet, RI

1186 Putnam Pike

Chepachet, RI 02814

Store Hours:

Fri - Sun: 10a - 4p

Big John's FB

Harmony Products - Chepachet, RI

474 Putnam Pike

Chepachet, RI 02814

Store Hours:

Sat & Sun: 11a - 5p

Harmony Products' FB

JARS Candle Co. - Barrington, RI

65 Bay Spring Avenue

Barrington, RI 02806

Store Hours:

Weds - Sat: 10a - 2p

JARS Candle Co.'s FB

Local Artisan Events Schedule

March 21st, 2026 (12-5p) New England Plant Expo Botanicals and Brews @ Sons of Liberty Spirits Co. @ 1425 Kingstown Rd, Wakefield, RI

May 2nd, 2026 (12-5p) New England Plant Expo Botanicals and Brews @ Tox Brewing Company 123 Bank St, New London, CT

May 16th, 2026 (12-5p) New England Plant Expo Botanicals and Brews @ Castle Island Brewing Company 10 Old Colony Avenue, South Boston, MA

May 30th, 2026 (12-5p) New England Plant Expo Botanicals and Brews @ Frogg Brewing 580 Sawyers Crossing Road, Swanzey, NH

June 7th, 2026 (12-5p) New England Plant Expo Botanicals and Brews @ Brignole Vineyards 103 Hartford Ave, East Granby, CT

June 14th, 2026 (12-5p) New England Plant Expo Botanicals and Brews @ Angle Tree Brewing 45 Elm St, North Attleboro, MA (waitlist)

June 27th, 2026 (10-3p) We Be Jammin' Support Our ZooFest @ Capron Park Zoo 201 County St, Attleboro, MA

July 18th, 2026 (12-5p) New England Plant Expo Botanicals and Brews @ Two Roads Brewing Company 1700 Stratford Ave, Stratford, CT

July 25th, 2026 (12-5p) New England Plant Expo Botanicals and Brews @ Lilac Hedge Farm 216 Wachusett St, Rutland, MA

August 1st, 2026 - (12-5p) New England Plant Expo Botanicals and Brews @ Zorvino Vineyards 226 Main St, Sandown, NH

September 5th & 6th, 2026 Pawtucket Arts Festival @ Slater Park 401 Newport Ave, Pawtucket, RI (pending acceptance)

September 12th, 2026 (12-5p) New England Plant Expo Botanicals and Brews @ Epicure Brewing 40 Franklin St, Norwich, CT

September 19th, 2026 (12-5p) New England Plant Expo Botanicals and Brews @ Mayflower Brewing Company 12 Resnik Rd, Plymouth, MA

November 7th, 2026 (12-5p) New England Plant Expo Botanicals and Brews @ Working Man Distillers 5 Carpenter St, Pawtucket, RI

November 8th, 2026 (10a - 3:30p) We Be Jammin Events Annual Holiday Shopping Extravaganza @ Crowne Plaza 801 Greenwich Ave, Warwick, RI

November 21st, 2026 (9a-4p) Festival of Crafts @ Shepherd Hill High School 68 Dudley Oxford Road, Dudley, MA (pending acceptance)

November 28th, 2026 (9a - 3p) Small Business Saturday @ Crowne Plaza 801 Greenwich Ave, Warwick, RI

December 5th, 2026 (9a - 3p) Exeter West Greenwich Holiday Bazaar @ Metcalf Elementary School 30 Nooseneck Hill Road, Exeter, RI (pending acceptance)

December 13th, 2026 (10a - 3:30p) We Be Jammin' Annual Very Merry Marketplace @ Crowne Plaza 801 Greenwich Ave, Warwick, RI (pending acceptance)