Policies

Refund policy

Refunds/Exchanges/Damages

Earrings are final sale. We do not accept refunds or exchanges on any items. 

If your earrings arrive damaged, or break within one week of purchase we will replace them (depending on the style of earring) or refund you the price of the earrings. As tempting as it may be to bend your earrings to see the flexibility, PLEASE DON’T! They can become weak and break.

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Contact us via email at mamabearsclaycreations@yahoo.com regarding damaged items.

 

Shipping policy

Processing Time
Please allow 1-5 business days for order processing. 1-2 weeks for custom requests; based on component availability.
Lost Packages
Once a package ships, we are no longer responsible for lost or damaged packages. If your item is marked as delivered but you have not received it, please reach out to your local post office to inquire. 
Please note: shipping fees are non-refundable. 

If a package is being returned due to an incomplete address, please email us. In most cases we can reship immediately after reshipment fees have been paid.

Retail Locations

Big John's Wood Joint - Chepachet, RI

15 Money Hill Rd

Chepachet, RI 02814

Store Hours:

Friday: 10a - 5p

Saturday & Sunday: 9a - 4p

Big John's Wood Joint's mission is to provide valuable wood products, bringing you beautifully crafted pieces without the luxury price tag.

Local Artisan Events Schedule

✔️March 29th, 2025 (12-5p) Botanicals and Brews @ Sons of Liberty Spirits Co. @ 1425 Kingstown Rd, Wakefield, RI

✔️April 26th, 2025 (12-5p) Botanicals and Brews @ Tox Brewing Company 123 Bank St, New London, CT 06320

✔️May 3rd, 2025 (10a-2p) Spring Market @ Exeter Public Library 773 Ten Rod Rd,
Exeter, RI 02822

✔️June 7th, 2025 (12-5p) New England Plant Expo Botanicals and Brews @ Taylor Brooke Winery 818 CT-171, Woodstock, CT 06281

✔️June 28th, 2025 (12-5p) New England Plant Expo Botanicals and Brews @ The Guild 461 Main St, Pawtucket, RI 02860

✔️August 16th, 2025 (9a - 3p) 3rd Annual Craft Fair @ Phantom Farms 2920 Diamond Hill Road, Cumberland, RI 02864

✔️September 6th & 7th, 2025 Pawtucket Arts Festival @ Slater Park 401 Newport Ave, Pawtucket, RI 02861

✔️September 13th, 2025 (10a - 3p) 2nd Annual Ninigret Park Arts and Crafts Show @ Ninigret Park 4540 S. County Trail, Charlestown, RI

✔️September 20th, 2025 (12-5p) New England Plant Expo Botanicals and Brews @ Mayflower Brewing Company 12 Resnik Rd, Plymouth, MA

November 1st, 2025 (12-5p) New England Plant Expo Botanicals and Brews @ Working Man Distillers 5 Carpenter St, Pawtucket, RI 02860

November 9th, 2025 (10a - 3:30p) We Be Jammin Events Annual Holiday Shopping Extravaganza @ Crowne Plaza 801 Greenwich Ave, Warwick, RI

November 15th, 2025 (?) Holiday Craft Fair @ Barrington High School @ 220 Lincoln Ave, Barrington, RI 02806

November 22nd, 2025 (12-5p) New England Plant Expo Botanicals and Brews @ Castle Island Brewing Co. 31 Astor Ave, Norwood, MA 02062

November 29th, 2025 (9a - 3p) Small Business Saturday @ Crowne Plaza 801 Greenwich Ave, Warwick, RI 02886

December 6th, 2025 (9a - 3p) Exeter West Greenwich Holiday Bazaar @ Metcalf Elementary School 30 Nooseneck Hill Road, Exeter, RI

December 14th, 2025 (10a - 3:30p) We Be Jammin' Annual Very Merry Marketplace @ Crowne Plaza 801 Greenwich Ave, Warwick, RI 02886